To use this feature subscribe to Mumsnet Premium - get first access to new features see fewer ads, and support Mumsnet. Undressed him to change nappy and stretches but then stops when I stop touching?? One very sad little girl here.

Please help. I am completely beside myself. When you pull at the inner corner you can see an eye ball. They include the following: Important safety and quality marks found on product packaging. Has anyone heard of this. General safety information on using toys. © 2020 MH Sub I, LLC dba Internet Brands. My neice is now 6 days old and can't open her eyes. To comment on this thread you need to create a Mumsnet account. Talk widget showing discussions of the day & trending threads, Subscribe to Mumsnet emails direct to your inbox. Below you have the option of permitting or rejecting all these services: The product does not work as described.

What batteries are you using - iirc they need to be top notch power ones. Asked a friend to repay loan and now she is giving me the cold shoulder. I would love to hear from someone who has experienced this or knows about it. Please remember to submit the receipt. Our toys therefore meet the high safety standards of the European Union. Try again. “Safety tested” mark: This mark confirms that no ingredients that are banned in Europe are used and that all European limits are adhered to. No-one in the hospital had seen this before and so did tests and all was clear. Zapf Creation AG adheres to the limits for materials used and composition prescribed in Europe. 1 Answer Received the Baby Born Doll, There are sensors on her. 0 Answers I have an old baby.

This plasticiser was specially developed for use in sensitive application areas (children's toys, medical products, products that come into contact with food) and approved by the European Food Safety Authority (EFSA). If you have any more questions on this topic, visit our toy safety page or get in touch via the contact form. Join the conversation!

They appear to be superglued together from the outer corners along the lash-line to the middle of lash-line. LP93. In the case of defective or faulty products, please contact your retailer. With realistic functions and cute sounds, it’s almost like a real baby and joins little doll parents through the day. Looking to order another one and it’s almost $20 more now. It is a favourite with children, especially in the UK. Zapf Creation AG exclusively uses the innovative non-phthalate plasticiser Hexamoll® DINCH®. Head over to Mumsnet Reviews to find out which ones came out on top.

Are Zapf Creation AG products safe and high quality? All rights reserved. i have a baby annabell it doesnt work either bought on ebay ages ago.i bought mine for dd1s 3rd bday last year i am really upset 2!! They ended up putting her on an antibiotic for it, that I had to apply inside her eyelids. Not sure if any of this helps, but I would definitely call around to another practice for a second opinion. Spare parts enquiries can only be processed for selected accessories such as dummies, bottles etc. Dr. said it was a fairly common infection, she was born 10 days early via c-section.

you can call the doll hospital - otherwise known as Zapf customer services - do you want the number?

Is it a permanant issue? Is it under guarantee? Zapf Baby born... | Posted on Oct 12, 2017 | Be the first to answer. My neice is now 6 days old and can't open her eyes.

Cleaning fabric bodies with fibre filling: Do not under any circumstances put the doll in the washing machine/dryer. Cleaning the vinyl parts/body: Superficial soiling can be removed using a damp cloth and mild detergent. Have the doctors given you any clue as to what could be the problem? Take note of the age restrictions and store toys separately by age group. Ask our community of thousands of members your health questions, and learn from others experiences. I've changed the batteries,all but given her the kiss of life.

Only use the toy for the purpose for which it was manufactured. Do not copy or redistribute in any form! Shortly after its market launch in 1998, Baby Annabell became one of the best-selling nurturing dolls.

All products from Zapf Creation AG adhere to European toy standard EN 71. Baby won't open eyes! It makes a very mechanical noise as I think it’s trying to move the eyes but they won’t even open!

Warning: “Not suitable for children under 3 years”: Toys marked with this are not suitable for children under three years, for example because they contain small parts that could be swallowed or long cords that could become wrapped around the child’s neck. We pay very close attention to outstanding material properties and excellent processing quality in our products. Our customer service department will be happy to help you with missing or lost accessories. It is possible to lighten the stain by carefully rubbing with acetone-free nail polish remover.

OP’s posts: See next | See all Add message | Report | See all. Zapf Baby... | Posted on Jun 09, 2017 | Be the first to answer. Check the toys for damage and soiling regularly. I don’t know if I can justify that for a doll that was received defective.

I've changed the batteries,all but given her the kiss of life.

This ensures that the composition and ingredients of all items are inspected by independent inspection institutes in accordance with the European Toy Safety Directive 2009/48/EC and that all standards and laws are adhered to. Which quality seals should I look out for when buying toys? Posted 30/08/2015.

Ask the experts from the BEIS and EST here - £100 voucher to be won, Share your tips for removing household stains with Crown - £100 voucher to be won, How do you relax when you have 10 minutes to spare? Help me-Annabel won't open her eyes or suck her dummy,dd heartbroken!!!!!

No-one in the hospital had seen this before and so did tests and all was clear. Are plasticisers used in Zapf Creation AG products? stressed2007 Thu 12-Mar-09 16:19:40. ok are the batteries up the wrong way? Share with Nintendo - £100 voucher to be won. Safety and quality marks found on product packaging are a good point of reference.

You need to try a different dr for sure cause if the eyes are stuck together then they need to do something to fix it. The switch on the battery compartment must be set to “ON”. CE mark: By using the CE mark (short for “Communauté Européenne” or European Community), the manufacturer confirms that the product meets the fundamental safety and health requirements of all relevant EU directives. Remember, it is your job to supervise your child's activities. Comments from original poster (1) Comments from original poster (1) Load more . Comment.

Send us your enquiry with the subject “Product defective” and an explanation via the contact form. It is a favourite with children, especially in the UK.

Our customer service department will be happy to help you with missing or lost accessories. No, Zapf Creation AG products are sold exclusively by retailers.

Get in touch via the contact form. Individual parts of dolls, such as arms and legs, are not considered spare parts. Baby Annabell is a brand of Zapf Creation AG. Zapf Baby... | Posted on May 18, 2017 | Be the first to answer.

Drs first thought it was an infection but all tests came back negative, he has been making so much progress and he acts like a completely normal healthy newborn, he just won't open his eyes....even when he is awake. Shortly after its market launch in 1998, Baby Annabell became one of the best-selling nurturing dolls.

You can find more information on the “Grüner Punkt” on www.gruener-punkt.de. Minor soiling and stains can be removed using a damp cloth and mild detergent.

Is school run on a scooter really that embarrassing ? There was a problem adding your email It is a favourite with children, especially in the UK. With realistic functions and cute sounds, it’s almost like a real baby and joins little doll parents through the day. Has your question not been answered? Where passages are marked with “Tips for children”, we recommend that you read these passages together with your child. Help me-Annabel won't open her eyes or suck her dummy,dd heartbroken!!!!!! Please contact the retailer from whom you purchased the product. Comments (4) … Been trying to get him to feed. 0 Answers Baby Annabell won't stop making noises.

Magic eyes baby born don´t open anymore.

To feel sad my mother is going to be a grandmother so late? Zapf Creation AG itself does not have a dolls’ hospital and does not offer repairs. I would love to hear from someone who has experienced this or knows about it. Inform older siblings which toys are dangerous for small children.

what can i do to comfort my 11 month old with his cold!. This is page 1 of 1 (This thread has 5 messages.). Should you have a complaint despite this, your statutory warranty claims will be processed directly by the retailer.

This mark confirms that the manufacturer meets all the requirements of the German Packaging Ordinance and is involved in the dual waste disposal system. When you pull at the inner corner you can see an eye ball. He's stretching and suckling but won't open eyes and then lays flat when I stop touching him??? Her eyes were fine while she was awake, but as soon as she would go to sleep they would goop up again and she'd need a warm wash cloth to be put over her eyes before she could open them again. Note that some products are washable (for babies); this is shown on the label. To use these services, we need your consent.

Is it under guarantee? We will be happy to send you our latest catalogue. It appears you have not yet Signed Up with our community. What can I do? From pushchairs to vacuum cleaners, we've tested hundreds of products in real homes with real families. Do you have questions about the Green Homes Grant? ok are the batteries up the wrong way? So so disappointed. Allow the doll to dry fully after cleaning. Send us your enquiry with the subject “Missing parts” and an explanation via the contact form. Baby Annabell is a brand of Zapf Creation AG.

My daughter had an eye infection after birth that made her eyes extremely goopy for the first month or so. Check whether the test mode (TRY ME) is still switched on. He had a seizure shortly after birth. MilaMae Thu 12-Mar-09 14:11:32. My 3 day old son has been in the NICU ever since he was born. Baby Annabell is a brand of Zapf Creation AG. They appear to be superglued together from the outer corners along the lash-line to the middle of lash-line. Due to their constituents, stains that have been caused by felt or ballpoint pens cannot be fully removed. With realistic functions and cute sounds, it’s almost like a real baby and joins little doll parents through the day. Newborn question.....dreaming with eyes open?

Shortly after its market launch in 1998, Baby Annabell became one of the best-selling nurturing dolls.

Lion Mark: Developed by the British Toy & Hobby Association (BTHA) for toy safety and quality, this mark confirms that the toy was manufactured in accordance with the requirements currently applicable in the United Kingdom and the European Community (BS 5665 / BS EN 71).

Take safety information and warnings seriously.

This mark is verified by test reports from independent institutes. If you have any more questions on this topic, visit our toy safety page or get in touch via the contact form. We would like to use services from a third-party provider (Google Analytics) that help us to analyse the statistical use of our website (statistics). Hope the company can make it right. See also information on the warranty.

Read the user instructions carefully and keep them together with the packaging. The most frequently asked questions and answers about Zapf Creation AG and its products.



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