Player theme version 1.0.0 ‎My5 brings you your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and the Paramount Network for free. Quite why a portal is even needed is beyond me. AFAIK the HUMAX firmware was released in April 2019 so the release date shown for the App version implies that apps get updated independently of the main firmware, I didn't know that. GrahamRHK - 21 hours ago  »  Is there a known issue here please?".

I would also advise contacting channel 5 as they would be able to tell you more about the update and what it contains. Sony Bravia Sync and Panasonic Viera link were among several CEC systems affected, Humax models such as the 1800 did not … Unplug the receiver and wait for around 10 minutes. If the connection appears to be in working order, try … I have had a reply from HUMAX as follows: My5 are currently releasing a update for their app which has yet to be fully released and not all customers have received the update yet. In such a case, you can try resetting the receiver to see if that solves the problem. Check that your internet connection is still working. Locate the main power cord on the back of the receiver and the socket it is plugged in to. For some reason, My5 is working today.

For some reason, My5 is working today. Tried again and it loaded and played a program, I thought I try again, tried to exit my5 it took an age, wouldn't leave the program, when it did, I tried to load it again and it caused it to go back into S/B mode.

I did however set my wireshark system to trace IP activity to/from the FVP to see if there are/were any obvious problems. Does anyone know what a factory reset does other than lose all my settings and schedule. Just tried again, first try, the screen went black, after 40 or so seconds turned blue with the pin wheel intermittent turning then the box switched itself off to S/B A community supporting Humax PVR and STB owners. That may be a valid reason for a factory reset - perhaps. See the user guides if you're not sure how to connect your equipment. All other on demand portals are working fine as is the recorder itself.

My5 seems particularly unreliable now, so maybe I have picked up a bad version? I have just sent this to HUMAX support, we will see what happens...

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I suspect maybe a My5 … "I have recently discovered that My5 no longer works on my FVP5000T. Copyright 2020 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved.

GrahamRHK - 23 hours ago  »  Humax develops a series of digital receiver boxes for cable television and satellite television.

App version 0.29.2 If you’re using Powerline Adapters, check that both Adapters are plugged in and switched on. Useer service version 0.1.14. I have not touched the FVP - no power off or factory reset. What do you need help with?

BUT in your case, and as it is happening to others, likely it will only loose your settings. Help centre; Solving problems Solving problems. Cloudflare Ray ID: 5ecaa018eaeafa68 At the moment I'll watch my5 from the TV, I might try a factory reset when I have the inclination to set it all back up again. Turn the receiver and the television on to see if the problem has been fixed. An app update is performed when the unit is connected to the internet and the unit picks up that a update for the app has been released by the app creator although sometimes depending on how recent the update was the unit might not pick it up in which case the factory reset will allow the unit to search for one. Release date 19/06/2019 But it may also be that an update gets scheduled after a failure for the app to work.

At least I now have a network trace to compare if it fails again. I will ask a supplementary question of HUMAX - why is a factory reset needed to check for new app software? Perhaps it's down to … By continuing to browse this site, you are agreeing to our use of cookies.

Player version 0.14.14 Doing the factory reset should allow the unit to search for any new software, including app updates, and then let you access the app again after. There is a chance while using one of these receivers that you may come across performance issues, such as frequent screen freezing. @DebbiePortman Is anyone else having problems with their #Humax Freesat box? Humax have form for causing havoc via CEC systems, read the customer revues on the Amazon link to the Lindy adaptor above. Why are programmes failing to load on my Humax Freesat or Freeview box? Your IP: 46.105.126.200 This site uses cookies to improve your experience. I’ve not been able to watch any programmes on iPlayer or My5 via On Demand for about a week now. My5 are currently releasing a update for their app which has yet to be fully released and not all customers have received the update yet. I will ask a supplementary question of HUMAX - why is a factory reset needed to check for new app software? This has been reported by others on the Myhumax.org forum. I've seen issues on my Humax kit where My5 wouldn't play but it was fine on my Amazon box, using the same network connection. Surely a power off - leading to a full reboot would have the same effect? My5 App Closing On Samsung 2012 TVs; VJS-2010 Playback Error Completing the CAPTCHA proves you are a human and gives you temporary access to the web property. Video playback issues ★ Playback failure on new Sony 2020 TVs with YouView ★ Video playback checklist RESOLVED: App … Connected Home & Car. With My5 catch up on the latest dramas, … If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. • Why would that help?

Plug the receiver back in. If you are connected over Wifi, try using an Ethernet cable (not supplied) to test the connection. Sets the box into a known state for further 'remote fault finding' and sometimes fixes the problem. Turn the receiver and the television on to see if the problem has been fixed. Just a hunch. Update I have done factory reset on 5000t.My5 working okay now. Device and firmware fvp4000t UKTFAE 1.03.51 But doing one forces an update, otherwise you'll be subject to the vagaries of a the roll out schedule that Channel 5 have chosen. What do you need help with?

I’ve contacted Humax … If problems persist after trying the reset, you may need to have the receiver professionally repaired.

Anybody else found it to be working again? I guess apps get updated over the internet when one uses them. Performance & security by Cloudflare, Please complete the security check to access. Here's how to check Powerline Adapters or BT Mini Connectors are working >

A factory reset isn't necessary for an app update. If the update is not fully out yet to the public then doing a factory reset will have not effect.

I have had a reply from HUMAX as follows:

BBC: Digital TV -- Resetting your digital box or TV. I would also advise contacting channel 5 as they would be able to tell you more about the update and what it contains.

Humax develops a series of digital receiver boxes for cable television and satellite television. If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. At least I now have a network trace to compare if it fails again. I don't believe it. I have had a reply from HUMAX as follows - this agrees with your advice here. I suspect maybe a My5 issue. Programmes not loading on Humax Freesat/Freeview devices I went into settings in the My5 app once it was working and found the following. It seems that Humax (they are not alone) treat each problem in isolation rather than a 'class' problem. Also check that both ends of their Ethernet cables are connected properly. I have not touched the FVP - no power off or factory reset. It causes the FVP to crash, so I can't find out the app version. They gave me the stock response - factory reset. I did however set my wireshark system to trace IP activity to/from the FVP to see if there are/were any obvious problems. •

Just a quick note to say that I have recently put my 4000T through a factory reset to see if it helped with series recordings disappearing after a programme has recorded (it didn't).

Humax develops a series of digital receiver boxes for cable television and satellite television. Doing the factory reset should allow the unit to search for any new software, including app updates, and then let you access the app again after.

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