This is an important step to clear the Roku's memory and ensure a full installation of the latest version of the channel app. Don’t worry, we’re here to help. Remove/reinstall procedure: If the problem persists, note that 21-51 is a Sling-reported error, not a Roku-reported error. Try these if you can’t find what you’re experiencing listed, or are unable to find information on a specific error code.

Be sure to check our Status Page to make sure we’re not experiencing an interruption in our service. Where does Sling get the info for what consists of a new episode? (3 vertical dots) in the top right of the browser window, Resolving An Issue With Freezing Or Skipping, Set up your AirTV, AirTV 2 & AirTV Anywhere. An error code of 21-51 is displayed. If you’re seeing errors on a SLING web page such as long load times, frequent time-outs or buttons not being clickable, try switching to private browsing or incognito mode, or clear your browser cache: Click More (3 vertical dots) in the top right of the browser window, Choose a time range, or select All time to delete everything, Next to Cookies and other site data and Cached images and files, check the boxes, Select Settings and more > Settings > Privacy and services, Under Clear browsing data, select Choose what to clear, Choose a time range from the drop-down menu, For Mac, in the Safari app, choose History > Clear History, then click the pop-up, Choose how far back you want your browsing history cleared, For iOS, open the Settings app, then scroll down and select Safari, Scroll down and tap Clear History and Website Data, In the Cookies and Site Data section, click Clear Data, Choose what to clear, then click the Clear button. Once you’ve returned to the login screen, re-enter your email and password to sign back in. Just follow along with the steps indicated above.

Yes

After removing the Sling App, then doing a System Restart, the same issue occurs. Uninstall and then reinstall the SLING app on your device. Click on the “Force Stop” button to close the application completely. However, sometimes, a faulty internet connection might also prevent you from being able to log in properly. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. In most cases, the error is caused because the application gets glitched and fails to recognize the correct login credentials.

Wait for the installation to be completed. This works in most cases, where the issue is originated due to a system corruption. Does this coincide with when your problem began? There would seem to be something corrupted in the latest Roku update, There would seem to be something corrupted in the latest Roku update, Settings > System > System update > [press OK]. 2020-10-14 13:14:00 @slinganswers @DigitalDoodlerz I am glad to hear that your Sling … After having gone through multiple hard resets and reboots, it would appear that Roku is not correctly deleting the Sling app, as re installation does not require a sign in to Sling, as it should. Receiving this error means the internet connection may have been lost during login. Sling Television Most Affected Locations Therefore, in this step, we will be completely closing the app and then relaunching it. You can download Restoro by clicking the Download button below.

Sign out of the SLING app by selecting Settings > Account > Sign Out. If so, try removing the card before you go through the delete, reboot, reinstall cycle. For issues with programming on a specific channel, try changing channels, then change back to the original channel. Alternatively, you can open your guide and re-select the channel you’re currently viewing to relaunch the stream. If you’re seeing errors on a SLING web page such as long load times, frequent time-outs or buttons not being clickable, try switching to private browsing or … Navigate your TV home screen and launch settings. If channel requires a login, you may need to log in anew. Having trouble? If you have another device you're currently signed in on, select Settings then Account to confirm the email address of your account. I believe this is a Roku issue, rather than Sling. You can also check online for the exact method for the device that you are using. Have you installed a micro SD card on your Roku? I believe this is a Roku issue, rather than Sling. Follow device instructions for details on how to safely remove and add applications. Navigate your TV home screen and launch settings. 10-220 errors are typically seen when our system has trouble identifying the content being sent to your device.

If it doesn’t it means that the connection isn’t at fault and you have to contact the customer support for further rectification of issues. For this, you can try to use the mobile hotspot and see if it makes a difference. This prevents it from being able to log in and it shows the error message. If the Roku software was working correctly, deleting then re installing the Sling app after a System restart would require me to sign in again to Sling.

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